Our Company

Lancaster Heating and Cooling

Established in 1955, the Lancaster Group Inc. is home to three distinct companies providing fabrication, sheet metal, HVAC and mechanical services for industrial, commercial, institutional (ICI) and residential clients.  Lancaster Heating & Cooling offers a wide selection of home comfort products for its residential customers, including the latest in energy efficient systems.  By working closely with Trane and Carrier, world leaders in home comfort, Lancaster Heating & Cooling is able to offer the highest quality products covered by one of the best warranties in the business.

Corporate Values

At Lancaster Heating and Cooling we continuously strive to provide excellent service on:

  • Quality
  • Price
  • On-Time Delivery
  • Customer Services
  • After Sales

Our Mission and Vision

We strive to be the leader in the cooling and heating industry. Our goals are to:
  • Provide high quality products, installation and maintenance services.
  • Develop long-term relationships by providing customer service that exceeds our customers’ expectations while promoting business practices that respect the Earth and the environment.

Our Commitment

Our success is based on the success of our clients. We are fully committed to customer satisfaction and always back up the products we sell, install and service. We regularly evaluate our products and operation in order to identify opportunities to better server and for increased customer satisfaction. Reliability, experience and security are the qualities upon which Lancaster Heating & Cooling continues to successfully build its reputation.

What Sets Us Apart

A quality air conditioner, central air or heating system is about more than a comfortable home atmosphere:  it’s about choosing a good contractor.  A contractor that you can trust for proper installation, maintenance issues that help lower your energy bills, preserving machinery, and saving you money in the long-term.
For nearly six decades, we have been committed to excellent service and support to homeowners and businesses in Hamilton and throughout Southern Ontario.  With clients such as McMaster, Mohawk College and Dofasco, Lancaster is a well-known and trusted name in the residential and commercial markets in both the HVAC and the sheet metal industries.

Our Guarantee

We stand behind the products we sell, install and repair. We have some of the best warranties and guarantees in the business – most furnace and A/C units have a 10-year manufacturer’s warranty upon timely product registration. As a result of training and coaching, our technicians are the best in skill, attitude and workmanship. They will ensure the correct sized heating and cooling system is installed in your home. Plus, we are committed to operating responsibly towards the environment. Last but not least, there are no hidden costs: the price we quote is the price you pay.
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